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FAQ

  • Do we offer warranty for our products?
    Yes, all items come with 1 year limited warranty, extend warranty available upon request.
  • Do you do delivery and installation?
    Yes. we offer customer for free delivery up to 10 miles, Installation and Haul Away base on the request with additional charge.
  • Do you usually have any holiday discount?
    Yes, First our products are already huge discounted price all year from Up to 60% off. Second we also offer additional discount during holiday, please follow our social media and check our website for more new event announcement.
  • Do you sell used appliances?
    We do not sell used appliances and refurbrished appliances. Our products are opened box with minor costemic damage. All items are being tested before we put it on market.
  • What is your return policy?
    If there is any functional problem occurs within 30 days after delivery or pickup, we offer free return and exchange for customer.
  • Are scratch & dent appliances USED products?
    No, these are just opened box, and caused some damage physically on the door or handle. These have never been used.
  • Can I purchase your products over the phone or online?
    No, since our products are scratch and dent items, we need customers come to the store to check it first, we have many locations for our customers to walk in. Please check our location, contact and store hours from home page.
  • What do I need to prepare for installing my new stove?
    All gas stove using 110V wire and gas pipeline. If you have gas stove, you need to prepare gas pipeline for installation. If you have electric stove, you need to prepare 220V electric wire for installation.
  • What do I need to prepare for installing my new fridge?
    First you need to make sure, your favorite fridge dimension is matching your house situation, if you need to buy a fridge with water dispenser make sure there is water line availabe and ready for delivery to install it for you.
  • What do I need to prepare for installing my washer and dryer?
    All gas dryer use 110V wire and gas pipeline. If you have gas dryer, you need to prepare gas pipeline for installation. If you have electric dryer, you need to prepare 220V electric wire for installation. For all washer, customer need to prepare 2 water pipe-line.
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