Question 1

Do we offer warranty for our products?

Accepted Answer

Yes, all items come with 1 year limited warranty, extend warranty available upon request.

Question 2

Do you do delivery and installation?

Accepted Answer

Yes. we offer customer for free delivery up to 10 miles, Installation and  Haul Away base on the request with additional charge.

Question 3

Do you usually have any holiday discount?

Accepted Answer

Yes,
First our products are already huge discounted price all year from Up to 60% off.
Second we also offer additional discount during holiday, please follow our social media and check our website for more new event announcement.

Question 4

Do you sell used appliances?

Accepted Answer

We do not sell used appliances and refurbrished appliances. Our products are opened box with minor costemic damage. All items are being tested before we put it on market.

Question 5

What is your return policy?

Accepted Answer

If there is any functional problem occurs within 30 days after delivery or pickup, we offer free return and exchange for customer.

Question 6

Are scratch & dent appliances USED products?

Accepted Answer

No, these are just opened box, and caused some damage physically on the door or handle. These have never been used.

Question 7

Can I purchase your products over the phone or online?

Accepted Answer

No, since our products are scratch and dent items, we need customers come to the store to check it first, we have many locations for our customers to walk in. Please check our location, contact and store hours from home page.

DLP Budget Appliances NY

FAQ

Frequently asked questions